Michael's Genuine
  • Busser
  • Miami, FL, USA
  • Hourly
  • Full Time

health insurance, life insurance, 401k


With delegated authority, reporting to the General Manager and the Restaurant Manager, the Busser is responsible for...

Essential Function:

  • Obtain service area assignment at the beginning of each shift.
  • Promptly greet guests as they are seated and bring bread, butter and water to table.
  • Remove used tableware between courses and provide tableware for next course.
  • Clear tables after guests.
  • Take soiled tableware to dishroom and unload, sort and stack silverware, dishes, glassware, etc. in designated areas in the soiled dish drop off area.
  • Between seating promptly clean tabletops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.
  • Inspect assigned restrooms every 30 minutes and clean as needed.
  • Bag and haul trash to dumpster at designated times.
  • Respond appropriately to guest requests. Communicate guest requests to server as needed.
  • Communicate with server and hostess to assure efficient seating, table utilization and customer service.
  • Assist server as needed with food delivery, especially with large parties and during peak periods.
  • Thank guests as they are leaving
  • Reports to work on time and as scheduled.
  • Understands shift ends once approved by MOD.
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Competencies:

  • Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience:

No previous restaurant experience required.

Language Skills:

  • Ability to read, speak and interpret documents in clear English.
  • Must be able to communicate clearly with managers, kitchen and dining room personnel and guests.

Physical Ability

  • Be able to work in a standing position for long periods of time (up to 10 hours).
  • Be able to safely lift and easily maneuver items frequently weighing up to 20 to 25 pounds.
  • Must have exceptional grooming habits.
  • Maintain a clean uniform throughout shift.

Reasoning Ability

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
Michael's Genuine
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